Membership Terms & Conditions ("T&Cs")


By submitting an application to Leaders First (the “Company” or “Leaders First”) or registering on the Company’s website you irrevocably acknowledge that you have read, understood and agreed to be bound by the following T&Cs and our privacy policy at (https://www.leadersfirst.co.uk/privacy-policy), including any additional guidelines and/or future changes made by the Company from time to time as notified by email.

Introduction

Leaders First is a membership organisation with a mission to empower, inspire and connect leaders globally.

Members of Leaders First (each a "Member") can benefit from:

  • Events: access to exclusive events - organised by Leaders First and/or carefully selected businesses which Leaders First partners with (each being a "Partner") - designed to enable Members and Guests (as defined below) to learn from, connect with and be inspired by industry leaders.
  • Academy: access to educational programme and contents with a focus on developing soft-skills and other professional skills required for leadership roles; and
  • Opportunities & Rewards: access to opportunities, special offers, exclusive features (such as but not limited to access to the Academy and interaction with the global network of Leaders First), and initiatives offered by Leaders First, its Members and its Partners via our Leaders First Platform (such terms being defined below).

Guests of a Member (“Guests”) can also benefit from access to certain aspects of our Events programme and Platform as described below.

Leaders First offers various services for Members and Guests through a bespoke online platform (the “Platform”) designed, owned and operated by Leaders First. The Platform is fully accessible by desktop or mobile at any of the below websites:

General Rights Of Members

Due to the breadth of specific experience which each Member brings to the Leaders First community, Leaders First will agree the specific scope of support and service with each individual Member, together with the expected time commitments from Members. Examples of the types of services which can be performed by Members include:

  • providing support for certain day-to-day operations of Leaders First, if required;
  • providing mentoring support for other Members;
  • inviting potential Members to join the Leaders First community and referring sponsors and/or Partners to Leaders First;
  • agreeing to speak or otherwise participate in one or more events being organised by Leaders First and/or its Partners;
  • agreeing to take part in interviews to be published by Leaders First;
  • assisting with the production of written and/or other forms of educational content to be published by Leaders First; and
  • seeking innovative opportunities and collaborations which can contribute to the expansion of Leaders First (for example, exploring collaborations between Leaders First and the Member, or a business which the Member is associated with).

The services performed by Members are provided at no cost to Leaders First.

Levels of Membership

Leaders First is an invitation-only membership organisation. No individual can become a Member without the prior approval of the board of directors of Leaders First (the "Board"). Members can select from four levels of membership, each of which is described in more detail below.

1. Ambassador

At any given time, the Board is entitled to appoint any Member to the status of Ambassador. The appointment process may be initiated directly by the Board, or it may follow a recommendation to the Board by an existing Member.

Each Ambassador is required to devote a reasonable amount of time contributing to the growth and development of Leaders First. The level of commitment required from Ambassadors is greater than for other types of Members, be it in relation to financial contributions or the level or amount of services provided.

Each Ambassador shall be entitled an option to subscribe for A Shares in the Company. The consideration for the issuance of the A Shares can be a cash payment, in which case the number of A Shares and the cash consideration will be confirmed by the Board. Alternatively, the Board may agree to issue a specific number of A Shares to the Ambassador in consideration of the Ambassador providing certain services to the Company. In either case the terms upon which the Ambassador acquires A Shares shall be set out in a separate subscription letter agreed between the Ambassador and Leaders First. The subscription letter will stipulate the minimum period of time during which the Ambassador must retain the A Shares and will also include other specific terms and conditions.

The rights and obligations attaching to the A Shares are set out in the Articles of Association for Leaders First. For example, the A Shares do not have voting rights at shareholder meetings but do permit each holder of A Shares to attend and speak at such meetings. Each holder of A Shares is encouraged to review the Articles of Association, which can be accessed through the Companies House online page (https://beta.companieshouse.gov.uk/company/11160951/filing-history).

The Board has the right, in its sole discretion and in its reasonable opinion, to demote an Ambassador to the status of Member at any time.

2. Contributor (Brand Ambassador)

The Board may from time to time appoint a Member to the senior position of a Contributor (Brand Ambassador). The appointment process may be initiated directly by the Board, or again it may follow a recommendation to the Board by an existing Member.

The eligibility criteria for being appointed a Contributor (Brand Ambassador) includes, but is not limited to:

  • being a Member, who is holding or has held a senior position of professional responsibility for a significant period of time;
  • at least 12 years of relevant professional experience;
  • achieved high professional standing.

An individual can apply to become a Contributor (Brand Ambassador) and this is subject to the approval by the Board. If approved for membership, the Contributor will be required to pay a yearly subscription fee in advance. However, the Board, in its absolute discretion, can decide to waive the payment of this fee. The duration of the appointment is 12 months and it can be renewed following written confirmation by Leaders First. The Board, at its sole discretion, has the right to be able to relax the eligibility criteria and governing rules for the appointment of a Contributor on a case-by-case basis. The relationship between Leaders First and the Contributor is governed by a separate letter.

3. Member

The eligibility criteria for being appointed a Member include:

  • having at least 7 years of relevant professional experience;
  • having access to a significant network of professionals;
  • being passionate about, and having a good track record in, leadership;
  • being self-driven and motivated;
  • holding the position of manager, professional and/or business owner;
  • possessing a BA, MA, MBA or PhD.

The Board, at its sole discretion, has the right to be able to relax the eligibility criteria for the appointment of a Member on a case-by-case basis. The Board may also refuse to appoint an individual as a Member and is not required to provide its reasons for doing so.

Each Member will receive the following benefits:

  • opportunities to attend events and masterclasses at Member’s rates and the ability to invite Guests to attend such events (subject to any specific terms and conditions which apply to the event in question);
  • access to the Academy’s free and paid contents.

A Contributor or a Member is eligible to be selected by the Board to be part of a specific committee and/or a hub of Leaders First. The rights and obligations of each committee and/or or hub are governed by specific terms, which are available on request.

For the avoidance of doubt, Members do not receive shares in Leaders First and do not have the right to attend or vote at either shareholder or board meetings of Leaders First.

Members have the option to apply and/or upgrade to the status of Premium Members (as defined below) if they are approved by the Board and following the payment of an additional annual fee (subject to change from time to time) in order to benefit from more features (the “Premium Member(s)” and the “Premium Membership”).

Examples of additional features available to a Premium Member (these may be changed from time to time and such changes will be notified to Premium Members by way of emails or other communications):

  • personal branding exposure programme via Leaders First website and social media;
  • access to Partners’ events (subject to the terms and conditions of those Partners);
  • opportunity to benefit from bespoke introductions (bespoke introductions to selected community Members) and business concierge (assistance with planning and booking requirements for Leaders First and Partners’ international events);
  • opportunity to invite keynote speakers upon request and approval by the Board;
  • access to exclusive Members’ clubs and networks globally (subject to the terms and conditions of those Members’ clubs); and
  • other services are made available at an additional fee described online or via brochures.

Each Member who is part of a family business and has less than 7 years of relevant professional experience is eligible to be appointed as a Member with the status of Next-Gen Member. This is subject to a reference letter, the payment of membership fee as for a Premium Member and the approval by the Board. Next-Gen Members are entitled to the same level of benefits offered to Premium Members.

4. Corporate Member

To be eligible to join Leaders First as a Corporate Member (the “Corporate Member”), an entity should be an enterprise that possesses a track record of growth and is ran by a senior management team that has a background of strong leadership roles.

Leaders First also reserves the right to refuse admission to Corporate Members from certain industries/sectors. Membership terms may also change from time to time and this will be notified to the Corporate Members.

There are three membership options available to a Corporate Member as set out below:

  • Overseas/Small Business Membership: this membership applies to overseas business that are not based in the United Kingdom or Italy, or small business with less than 10 employees (the “Overseas/Small Business Membership”;
  • Full corporate membership: this membership applies to business that are based in the United Kingdom or Italy with more than 10 employees (the “Full Corporate Membership”);
  • Bespoke membership: this is a subject to a bespoke written agreement (the “Bespoke Membership”).

All Corporate Members need to enter into a separate contract with Leaders First which will govern the relationship between the parties before they become a fully approved Corporate Member.

The benefits of an Overseas/Small Business Membership are the following:

  • Network: Access to Leaders First’s global network of individual and Corporate Members: two individual memberships assigned to two company representatives (designated members): one Premium membership and one standard membership. Announcement and introduction of the new Corporate Member at an event of Leaders First. Networking opportunities and introductions at events are also included.
  • Events: Unlimited access to invitation-only events at special rates, Members-only events, and other international events (for two designated members only). Access to exclusive events hosted by Partners of Leaders First globally (for the Premium member only). Access to two conference events free of charge for the designated members. Opportunity to invite clients of the Corporate Member to Leaders First events. Masterclasses at special Members rates for all employees of the Corporate Member.
  • Marketing: A tailored company Member profile on the Home Page of the Platform and company logo (in public & private section). A designated Premium Member enhanced profile on the Community public page amongst renowned speakers and other Premium Members. Multiple marketing opportunities such as a welcome post on LinkedIn and an interview article with the Premium Member.

The Full Corporate Membership has the following benefits:

  • All the benefits of the Overseas/Small Business Membership.
  • Education & Learning: ten hours of masterclasses free of charge (this offer does not apply to retreats) and 5 hours of 1-to-1 trainings free of charge;
  • Opportunities: Access to special offers such as Members clubs and Partners’ offers. One career post in the opportunities page of the Platform. One business post in relation to one of the company's offers/special promos in the opportunities page of the Platform. Two inclusions in the Leaders First newsletter to amplify the company’s business projects and initiatives.

Additional paid services are available for an additional fee.

Application Procedure

Each individual who applies to become a Member or a Guest is required to submit an online application, which is located at www.leadersfirst.co.uk (or as updated from time to time). As part of the application process, the individual can be requested to provide details of the existing Member who has recommended them or how did they find out about Leaders First.

By registering or applying via the Platform of Leaders First, the Company reserves the right to undertake any criminal background screening to confirm the compliance with these T&Cs.

Leaders First shall endeavour to notify every successful applicant within three working days. Leaders First is under no obligation to provide an explanation as to any refusal which is given by the Company. The creation of a Member or Guest profile is not available to a user who already has an active account with Leaders First or who has been previously refused or blocked by Leaders First.

Each successful application will be confirmed in writing by Leaders First via email subject to the payment of all relevant fees.

Leaders First reserves the right to cap the number of Members of any membership category from certain industries/sectors. Leaders First also reserves the right to refuse admission to Members from any membership category from certain industries/sectors/professional groups. Limitation rules are subject to the sole discretion of the Board and can change from time to time.

Members can invite other Members or Guests to join the Platform. Members, Corporate Members and Premium Members can also invite Guests to attend events organised by Leaders First. Premium Members can invite Guests to attend events organised by Leaders First and/or its Partners if they have received an invitation from Leaders First; specific terms and condition may apply to the event in question.

Upon request, and at the sole discretion of the Board, Members may be granted the right to invite additional proposed Members or Guests. The Company invites other Members to extend the invitation to join Leaders First to individuals who meet the Member’s eligibility criteria described above and with whom the existing Member has already established an actual relationship, and who can contribute positively to the growth of the Leaders First community.

Leaders First may, at its sole discretion, decline to grant an invitation to other individuals invited by Ambassadors, Contributors, Corporate Members, and Members and shall not be required to provide a reason for doing so.

The Company will present an online Member’s profile to other Members via the Platform. Members are under no obligation to contact, connect with or communicate with those Members whose profiles appear on the Platform. Members are solely responsible for and assume all liability regarding any interactions between them through Leaders First, both online and offline. The Company will ensure that it complies with its privacy policy at all times.

Guests

Guests are potential Members of Leaders First. Guests can be invited by the Company or by existing Members or can apply, without an invitation, on the website.

Leaders First may, at its sole discretion, reject a Guest application and shall not be required to provide any reason for doing so.

Approved guests will be granted access at full rate to the educational programmes and limited access to the invitation-only events hosted by Leaders First. Alternatively, Guests may be placed on a waiting list if the event is currently at capacity or oversubscribed. Each Guest, as a trial, may not attend more than two events, unless with the prior approval of Leaders First.

Guests can apply or will be asked, at the end of their trial, to upgrade to Members of Leaders First and their admission will be governed by the provisions for Members stipulated above.

Trainers

Trainers are not Members of Leaders First. They provide services on a non-exclusive basis as contractors to the Leaders First community in such roles as trainer, coach, or a similar professional role (the “Trainer”). Trainers need to enter into a separate agreement with Leaders First to govern the relationship between the parties.

These services can either be standard services, such as masterclasses (which can be online or face-to- face training sessions to groups or individuals) or optional services, such as the Online Academy (these are posted online and accessible exclusively to Members). In the case of the Online Academy, the materials used can vary from short presentations, blogs, podcasts, book and article suggestions, but also any other e-learning methods as appropriate. Trainers can also provide additional branding services upon the specific request of Leaders First. These additional branding services include but are not limited to review and assessments of profile descriptions, podcast recordings, video recordings and coaching services.

Leaders First shall have no liability for any materials provided by a Trainer. Leaders First is relying on guarantees provided by Trainers that all content provided and/or created by them is appropriately licensed and authorised. Any disputes that may arise which pertain to the Trainers need to be addressed with the Trainers directly.

Subscription Terms

If approved for membership under any membership category, the Member will be required to pay a yearly subscription fee in advance as described online or via brochures. If the Member would like to pay the membership subscription in monthly instalments, this will be subject to a one-off joint fee and additional administration fee agreed by the Board and as described online or via brochures.

All categories of membership commence on the date of approval of the application by the Board and last one calendar year (subject to subsequent renewal as explained below). Please note that the membership fee might be subject to an additional “card fee” levied directly by the credit card provider of the Member. Leaders First is not responsible for any fees levied by banks or credit card providers.

Annual membership will automatically renew each year. Leaders First reserves the right to review and change the membership fee at any time. Amended fees are only applicable upon renewal of new membership registration. Members, under any membership category, can lose their status as a Member if they do not renew their membership or do not pay membership fees or at the discretion of Leaders First. Membership subscription fees are not refundable.

Further payment terms in relation to membership fees are as follows:

  • requests for automatic card charges can be made by Members via email or telephone;
  • when a Member makes their first membership payment by card online, they automatically register to a subscription that lasts until they decide to stop/not renew the membership;
  • where a Member believes they have been charged by mistake, they need to notify Leaders First and upon confirmation, Leaders First would endeavour to refund within 10 business days.
Events

The Company hosts a range of events - online and offline - which are organised exclusively for Members. The opportunity to sponsor such events will be offered to Members and Corporate Members first before it is offered to third parties. The Company can grant to Guests limited access to the events which are subject to a fee. To attend Leaders First events, Members and Guests must register online via the Platform, in accordance with the terms and conditions, ticket pricing and policy applied for the specific event.

The Company reserves the right to refuse entry to anyone whose name does not appear on the attendance list, who has not registered or who has not completed the online payment process. Leaders First will also refuse entry to any professional service provider (including but not limited to professional service providers offering training, coaching or other sales services) unless such person is associated with the sponsoring of the event in question. Leaders First reserves the right to limit the number of people attending events as well as the number of people from specific industries allocated to attend an event.

The Company may, at its sole discretion, admit Members or Guests who have not registered in advance.

The Company reserves the right to cancel events at any time or reject a Member’s application to attend an event if required to ensure that the mix of attendees at the event is as beneficial to the attendees as possible.

As per the provisions above and subject to the sole discretion of Leaders First, Corporate Members may grant access to their designated Premium Members to attend Partner events, subject to the terms and conditions of those applied.

The Company expects that Members and Guests will conduct themselves in a professional manner when interacting with others privately and during events. If an issue arises as a result of inappropriate behaviour, our team will note it. We also suggest our Members report any inappropriate behaviour immediately to us. Any form of proved inappropriate behaviour permits Leaders First to immediately terminate the membership.

Academy

The Company offers its Community an opportunity to access online (i.e. certified online masterclasses) and off-line educational programmes (i.e. certified masterclasses, urban retreats, wellness retreats, leadership retreats…) to develop soft-skills and other professional skills required for leadership roles.

Access to educational contents (i.e. educational posts, articles, video talks, book suggestions…) on the Platform is exclusively for Members. Based on the specific category and typology of the content, it will be provided free of charge or at an additional fee. Content listings will specify any required access fees and related policy access.

Participation at any educational programme may be subject to a fee. For each training programme, ticket policy and conditions will be provided to Members and Guests in advance.

Opportunities & Rewards

The Company offers its Members access to opportunities, special offers, initiatives, and rewards (“Opportunities & Rewards”) offered by Leaders First, its Members and Partners.

The Company does not guarantee the availability of any Opportunities & Rewards as they are all subject to change at any time without notice. Opportunities & Rewards have their own terms and policies, which will be available on the specific listing page. Opportunities & Rewards may also include links or reference to other websites or services that are provided solely as convenience to the entire community of Leaders First. Please consider that the access and use of other sites, including in relation to the information, materials, products, and services, is solely at the risk of the Member. Leaders First has no responsibility for third party content.

Other

The Company may post photographs and videos showing Members and/or Guests attending Leaders First events and training on the Platform, on password protected web pages or other public website pages, social media sites, apps or platforms, and within Leaders First marketing material.

All photographs and videos are the property of Leaders First. The Company reserves the right to use those photos and videos for any marketing or other promotional purposes.

Following registration on the Platform, each Member will periodically receive details of forthcoming events, community updates and other communications from the Company via email or mobile phone (as requested). E-mail preferences can be adjusted and fully deactivated by the Member when accessing their online profile settings on the Platform or via links/’reply to’ option to stop correspondence in emails sent by Leaders First. In the case of non-renewal or termination of the membership, the access to the Platform may be blocked with immediate effect. Each Member or Guest may opt out of such communications via the unsubscribe links and the online profile.

Members will be informed on marketing guidelines or rules with regards to how the Company is promoted towards third parties and how Members communicate their role and participation in Leaders First events, within the community and on the Platform.

Liability

The Company excludes all liability to Members and Guests to the fullest extent permitted by law. Nothing in these T&Cs limits any liability which cannot be legally limited, including but not limited to liability for:

  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation; and
  • breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982.

Subject to the grounds under which the Company’s liability cannot be limited by law and where the Company cannot exclude all liability, the Company’s total liability to any Ambassador, Corporate Membership, Member (including Premium membership), Guest or any other party under these T&Cs, shall be the greater of £2,500 or the value of that Member’s paid membership fee (if applicable) in the last 12 months.

Subject to the grounds under which the Company’s liability cannot be limited by law, the following types of loss are wholly excluded:

  • loss of profits;
  • loss of sales or business;
  • loss of agreements or contracts;
  • loss of anticipated savings;
  • loss of use or corruption of software, data or information;
  • loss of or damage to goodwill; and
  • indirect or consequential loss.

The Company is not responsible for the actions or omissions of any Member, Partner, Corporate Member, Contributor, Guest, sponsor of any Leaders First event or third-party providers, such as IT software developers or Google search engine automated application.

The Company excludes any liability in relation to intellectual property rights breaches arising from any material provided by Contributors or third parties that provide content to Leaders First.

The Company will have no liability arising from any information that a Member provides about themselves in their online profile or in person. Each Member agrees that the information provided about themselves is, and remains, truthful and accurate.

The Company cannot be held liable or accountable regarding any private agreements developed autonomously among Members, Trainers and Guests who have been connected through Leaders First.

Termination of Membership

Leaders First has the right, but not the obligation, to terminate the membership of a Member in any of the following circumstances:

  • an Ambassador fails to pay any cash consideration required for the issuance of A Shares to the Company;
  • a Member (including all levels of paid membership listed above) otherwise fails to pay any sum due to Leaders First within 15 days of the due date of payment;
  • the Member fails to perform any service which the Member has agreed to provide, or provides any such service to a standard which the Board believes to be materially inferior to the required standard, in each case subject to Leaders First having notified the Member of the breach of the T&Cs and the Member not having successfully remedied the situation (if capable of remedy) within the following four weeks;
  • the Board believes that the conduct of the Member is inconsistent with the values and ethos of Leaders First;
  • a Member has provided misleading or false information, or a Member has exhibited inappropriate behaviour during any Leaders First event and/or training session;
  • failing to comply with any T&Cs ; and
  • the Transfer of any A Shares held by an Ambassador to another individual or company.

In the case that the membership of a Member is terminated by Leaders First and the Member has paid an annual membership fee and more than one month of the current annual membership period remains, the Member is entitled to request Leaders First to repay the Member the pro-rata amount of the annual membership fee for each full month of membership for which the Member shall no longer be entitled to be a Member.

A Member may only terminate the membership by giving the Company one calendar month’s prior written notice, such notice to expire on the last day of the month after the initial 12-month period of Membership. For avoidance of doubt all monthly membership fees up to and including the date of termination of Membership in accordance with this clause shall remain payable in accordance with these T&Cs.

Licence

The Company grants each Member and Guest a limited, non-exclusive, non-transferable, revocable licence to use the Platform and related software (excluding source and object code) for personal, non- commercial and lawful use on computers of the relevant Member or Guest and other devices of which are used by such Member or Guest for the purposes of registering for, and accessing, an account on the Platform.

In addition, any suggestions, ideas or inventions that a Member or a Guest voluntarily discloses to the Company through any means will be used, or not used, by the Company at Leaders First’s sole discretion; and the Company will have no obligation to the Member or a Guest regarding any ideas or inventions that have been disclosed through such means. No right, title or interest in or to any trademark, service mark, logo or trade name of the Company or its licensors, suppliers or affiliates is granted under the T&Cs except as expressly written here. All other rights are reserved to Leaders First.

Ownership

The Platform is owned and operated by Leaders First. All materials, visual interfaces, graphics, photos, videos, text, design, compilation, information, computer code (including source code or object code), products, software, services, and all other elements of the Platform provided by Leaders First are protected by applicable copyrights, patent and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights and applicable laws.

All materials contained on the Platform, if not expressed differently, are the property of the Company or its subsidiaries or affiliated companies and/or third-party licensors.

General

No term of these Rules is intended to be enforceable by any party other than the Company and the Members and Guests (any such third party being a "Third Party"), notwithstanding that any such term may purport to confer (under the Contracts (Rights of Third Parties) Act 1999 or otherwise) any benefit on such Third Party and irrespective of whether such Third Party is identified in these T&Cs.

Leaders First reserves the right to vary or amend its T&Cs from time to time. The T&Cs in force from time to time will be available on the Leaders First website.

Whilst a user of Leaders First Platform, each Member and Guest consents to Leaders First storing personal data supplied by such Member or Guest. Unless a Member or a Guest notifies Leaders First in writing to the contrary, each Member or Guest consents to the Company:

  • providing such personal data to Partners, sponsors and other Members or Guests, as such disclosure is required in connection with the business activities of the Company; and
  • publishing various personal details on the Leaders First website and Platform and on any separate on-line platform used by the Company, including any photo of the Member, the Member or Guest's business contact details, their resume and a link to their Linkedin webpage.

Each Member and Guest agrees not to:

  • defame, harass, abuse, threaten or defraud Members of Leaders First or collect, or attempt to collect, personal information about Members, Guests or Third Parties without their consent;
  • harass, abuse, threaten, intimidate or otherwise annoy any of Leaders First’s employees or contractors involved in providing any portion of the Company’s services to Members; and
  • engage in any conduct deemed by Leaders First to conflict with the intent of these T&Cs.

These T&Cs and all non-contractual obligations arising out of or in connection with these T&Cs shall be governed by and construed in accordance with English law. The Company, each Member and Guest irrevocably agrees that the English courts shall have exclusive jurisdiction to hear and decide any suit, action or proceedings, or to settle any disputes, that may arise out of or in any way relate to these T&Cs, their formation or any non-contractual obligation arising out of or in connection with these Rules and, for these purposes, the Company and each Member or Guest irrevocably submits to the exclusive jurisdiction of the English courts.

Date: April 2020